Job Vacancies
Front Office Staff, Full Time Position-
Contact for Vacancy- Robert Richardson
Salary above NMW p/h + gratuities
Job Specifics-
Full Time Front Office Staff at The Grand, Folkestone
This role covers a split of overnight shifts and day shifts, pro-rata, supporting the front office department of The Grand, Folkestone as Receptionist and night porter, combined:
As a Receptionist, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Your key responsibilities will include check in and check out, billing, messaging, capture of revenue and guest relations. You will have a good knowledge of the properties facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise sales.
During over night shifts, the ideal Night Porter will have previous 3 or 4 star hotel experience and be exceptionally well presented. You will be responsible for late check in/out, security, occasional room service and general front office duties, also the Night Porter will be responsible for Room Setup, general cleaning duties within the property and additional assistance to other departments where required during the course of a usual working week.
Experience in a similar role and the ability to multi-task is essential.
Apply direct to The Grand via email to the General Manager, Robert Richardson on rr@grand-uk.comReceptionist
Contact for Vacancy- Robert Richardson
Salary- NMW
Part Time Receptionist at The Grand, Folkestone
Hours as required with the opportunity for growth within the company as required by the needs of the business.
As a Receptionist, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Your key responsibilities will include check in and check out, billing, messaging, capture of revenue and guest relations. You will have a good knowledge of the properties facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise sales. Experience in a similar role and the ability to multi-task is essential.Apply direct to The Grand via email to the General Manager, Robert Richardson on rr@grand-uk.com
General Food & Beverage (Wine Bar) Staff
The Grand, Folkestone is looking to recruit an enthusiastic and hard working
Food & Beverage professional for its various Food & Beverage Outlets, based predominantly in its Keppels Wine Bar & Bistro.
Your responsibilities will be the offering of a superior level of customer service at all times, generating Sales and supporting the “Can-Do” attitude of The Grand. You will be driven, presentable and with an experienced skill base in either hotels or branded Food & Beverage operations.
You will report to the Food & Beverage Manager (Maitre d’) and The Grand Manager.
Salary – NMW In addition we offer full training to NVQ standard and the opportunity for progression.
To apply in confidence please email (and enclose CV) Robert Richardson – rr@grand-uk.com in confidence.
Only candidates with an experienced skill base in either hotels or branded Food & Beverage operations will be considered for this role. Due to the volume of applicants only those selected for interview will be contacted.
The Grand Folkestone is looking to hire a Pianist for performances during restaurant service periods.
Classically trained and very well presented, you will be expected to play background music within The Palm Court Restaurant, Keppels Bistro & during many different Weddings, Functions & Events that are held within the property.
The position is part time and based around the following shifts-
Friday 15.00 – 22.00
Saturday 15.00- 22.00
Sunday 12.00 – 18.00
With additional shifts at the need of the business.
Apply direct to The Grand via email to the Manager, Robert Richardson on rr@grand-uk.com
CV to
The Grand
The Leas
Folkestone
CT20 2XL