“Keeping in Touch”
A letter to the Customers & Guests of The Grand from The Manager
March 2010
Now March is upon us and the evenings are getting slightly lighter, I wanted to take this opportunity to update you on what’s been going on within our walls…..
Restaurants & Bars-
As I said last time, on February 1st we overhauled every menu within the property, now five weeks in to running them, I can say that the feedback has been universally positive, highlights included our Venison Casserole and the always popular Club Sandwich in Keppels, although, I must confess I have yet to have the time to try one!
The Palm Courts’ new table d’hôte menu has been received very well, and to back up this exciting new product comes a frankly beautiful advertising campaign, one which you should see very soon. The new menus offer a Two or Three Course menu, for £18.00 & £22.00 per head respectively, which will rotate every Two Months, and as I keep saying, where else can you get a fantastic meal with the already popular live pianist and beautiful views of the English Channel, for that price?
Finally, in the Salon de The, the Tea Pigs range has been received very well, the firm has done a marvelous job in offering a modern slant on the tradition English cup of tea, and one that our public has received well.
Kentish Produce-
As with our menus, our wine offerings were overhauled as well. Our new Kentish line of wine, from the vineyard at Chapel Down has been received very well, and I look forward to bringing further Kentish wines in over the next few years.
Finally, on the drinks side, it’s finally happened. The Grand Ale has arrived, and sold out! Having been a hotelier for twelve years, I have yet to see a hotel that has its own, signature ale, now The Grand is the first. Honestly, I’m not what you would call a seasoned ale drinker, but The Grand Ale is a lovely product, but I would say that (!), so please try it yourself and let me know what you think.
The Community-
Back in February, I was interviewed by the lovely Eleanor Jones of the Folkestone Herald, and since then, the response to that article has been truly overwhelming and I would like to take this opportunity to say thank-you to all the well-wishers who have wished myself and The Grand success over the coming months and years. Honestly, this and the letters received and printed by the Kent on Sunday and Herald have really meant a lot to all of us at The Grand, and I thank you all for it. (And I can say this never happened to this extent at the Hilton!)
What Else is Coming-
Well, straight in to March you can enjoy our fantastic “Edwardian Music Hall”, event served with supper, and I’m told highly recommended, the “cross between Pam Ayres & Victoria Wood” that is Frankie Janes entertains and back by popular demand is our St. Patrick’s Day celebration with live entertainment on the 19th, all this wrapped up in the usual bow of Quiz Nights, Tours, Jazz evenings & Salsa nights that compliment a month at The Grand, and for those of you that enjoy Seafood, this month’s Keppels £10 menu holds a treat…..
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Now on to charity, “Syn at the Grand” has gathered pace, the advertising is locked and going out, sponsorship has been kindly received from Majestic Wines and Kent Life Magazine and even the Actor / Producer Marc Sinden has kindly agreed to travel down to Folkestone to open what will be the world’s largest celebration of Dr. Syn. Since the age of Seven, I have been a fan of this character, and it is a pleasure to bring the art of Terry Anthony’s depictions of this fellow to the fore, whilst supporting the wonderful work of the East Kent Child Witness Service. Please visit “Syn” from the 16th of April and help this charity too.
For anyone not familiar with the Dr. Syn character, I can tell you it is a fantastic series of books set around the Dymchurch area, written by Kent Author Russell Thorndike, please visit the attached link to learn more- http://en.wikipedia.org/wiki/Doctor_Syn
Finally, although it’s still in the planning stages, a murder will be taking place at The Grand, sometime soon………….
When I kept in touch last time, I promised several things would happen. Now as we approach the spring, I can safely say all have been achieved. I would dearly like your feedback on what we are doing this year, and If I haven’t already, I hope, and look forward to meeting you all in turn and would enjoy answering each and every question you have.
Robert Richardson
Manager
The Grand, March 2010
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